At Grey Gables, we respect your privacy and are committed to protecting the personal

information you share with us.

This Privacy Policy explains how we collect, use, store and protect your personal information

when you visit our website, contact us, make an inquiry, or use our services.

Grey Gables is based at Tickhill Road, Harworth, Doncaster, DN11 8PD.

By using our website, you acknowledge the practices described in this Privacy Policy.

Who We Are

Grey Gables provides Thai Massage Therapy and Nail services.

For the purposes of UK data protection legislation, Grey Gables is the data controller responsible for your personal information.

If you have any questions about how we handle your information, please contact us using the contact details provided on our website.

Information We Collect

Depending on how you interact with us, we may collect the following information:

Information You Provide Directly

When you contact us, make an enquiry, request an appointment, or otherwise communicate

with us, we may collect:

• Your name
• Telephone number
• Email address
• Appointment details
• Service preferences
• Information contained within your enquiry or message
• Any other information you voluntarily provide

Please do not provide sensitive personal information unless it is necessary for us to provide

our services.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically,

including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time and date of visits
• Website usage information
• Referring website or source

This information may be collected through cookies, analytics tools and similar technologies.

How We Use Your Information

We may use your personal information to:

• Respond to enquiries
• Arrange and manage appointments
• Provide our services
• Communicate with you about your booking
• Respond to questions or requests
• Improve our website and services
• Understand how visitors use our website
• Maintain website security
• Meet legal and regulatory obligations
• Prevent fraud or misuse
• Send marketing communications where you have provided appropriate consent

We will only use your personal information where we have a lawful basis for doing so.

Lawful Basis for Processing

Under UK data protection law, we may process your personal information on one or more of

the following lawful bases:

Consent

Where you have given us permission to use your information for a specific purpose, such as

receiving marketing communications or accepting certain non-essential cookies.

Contract

Where processing is necessary to provide a service you have requested or to take steps at

your request before providing a service.

Legal Obligation

Where we are required to process information to comply with a legal or regulatory

requirement.

Legitimate Interests

Where processing is necessary for our legitimate business interests, provided those

interests do not override your fundamental rights and freedoms.

Appointments and Enquiries

If you contact Grey Gables to enquire about our services or make an appointment, we may

use the information you provide to:

• Respond to your enquiry
• Confirm appointment details
• Contact you regarding your appointment
• Provide the requested service
• Manage our business records

We will only use this information for appropriate business purposes and will not sell your

personal information to third parties.

Marketing Communications

Where permitted by law, we may contact you about our services, offers, updates or other

information that may be relevant to you.

Where consent is required, we will only send marketing communications where you have

provided the appropriate consent.

You can withdraw your consent or unsubscribe from marketing communications at any time.

Cookies

Our website may use cookies and similar technologies to provide essential website

functionality, understand website usage and improve your browsing experience.

Some cookies may be essential for the website to operate, while others may require your

consent.

For more information, please see our

Cookie Policy.

Third-Party Services

We may use selected third-party services to help operate our website and business.

These may include:

• Website hosting providers
• Website analytics services
• Appointment or booking systems
• Payment providers
• Email communication services
• Social media platforms
• Website security services

Where third-party providers process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection and security measures are in place.Some third-party providers may process information outside the UK. Where this occurs,

appropriate safeguards will be used where required by applicable data protection law.

How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information

against:

• Unauthorised access
• Accidental loss
• Destruction
• Misuse
• Unauthorised disclosure
• Unauthorised alteration

However, no method of transmitting information over the internet or storing information

electronically can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for

which it was collected.

The length of time we retain information may depend on:

• The nature of the information
• Why we collected it
• Whether we have an ongoing relationship with you
• Legal or regulatory requirements
• Accounting or business record requirements

When information is no longer required, it will be securely deleted or anonymised where

appropriate.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties where necessary to operate our

business, provide services, manage bookings, maintain our website, process payments, or

comply with legal obligations.

We may also disclose information where we are legally required to do so or where

necessary to protect our rights, property or safety.

Your Data Protection Rights

Under UK data protection law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Request restriction of processing in certain circumstances
• Object to certain types of processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• You also have the right to object to direct marketing.

To exercise your rights, please contact Grey Gables using the contact details provided on

our website.

Children’s Privacy

Our website and services are not specifically directed towards children.

We do not knowingly collect personal information from children unless there is a lawful

reason to do so and appropriate consent has been obtained where required.

External Links

Our website may contain links to third-party websites, including social media platforms or

other websites.

We are not responsible for the privacy practices, content or security of external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services,

website, legal requirements or data processing practices.

Any updated version will be published on this page with the revised date.

Contact Us

If you have questions about this Privacy Policy, how we use your personal information, or

wish to exercise your data protection rights, please contact:

Grey Gables

Tickhill Road

Harworth

Doncaster

DN11 8PD

United Kingdom

Website: www.grey-gables.co.uk